A Customer Certified store has a proven track record of dependability and customer satisfaction.
To receive a Customer Certified seal a store must meet these criteria:
Must maintain store ratings of Satisfactory or better
Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
Store description: REI offers over 8,000 outdoor products on this site, with departments for camping, climbing, cycling, outdoor wear, paddling, footwear and snow sports (XC ski, alpine ski, snowboard, and snowshoes). Visitors may access detailed columns on how to decide which products match their needs. The site features articles and news for outdoors enthusiasts, a sale section and a listing of REI's adventure travel packages, as well as links to other outdoors-related sites.
Contact Information
Physical Address:
6750 S. 228th St.
Kent WA 98032
UNITED STATES
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